The WhatsApp Business API, provided from Nepal: Meta Tech Provider status, rates in Nepali rupees, and a WhatsApp Business Account that stays yours.
Dibi Tech Private Limited is a Meta Tech Provider based in Nepal that supplies the WhatsApp Business API and bills in Nepali rupees. The company is registered in Nepal at Janakpur, Dhanusha, Madhesh Province, and its Meta business verification was approved on 17 August 2025 under business portfolio 1993352911202098. Onboarding runs through Meta's Embedded Signup, so the WhatsApp Business Account created belongs to your own Meta business portfolio and, by default, bills Meta directly from your own payment method. Meta's published per-message rates are NPR 7.00 marketing, NPR 0.60 utility and NPR 3.10 authentication, charged on delivery. Customer-initiated service conversations are free until Meta's cutover on 1 October 2026, after which the first 1,000 per phone number each calendar month stay free. Our platform fee is separate: a Forever Free plan, or Basic at NPR 999.00 a month, with support in Nepali and English.
Billing runs on the platform and every feature listed on a plan is included — no per-seat surprises, no setup fee.
Get on WhatsApp Business API at no cost
No card required.
On the roadmap — not included yet
Start broadcasting to your customers
Billed monthly
On the roadmap — not included yet
Automate replies and scale campaigns
Billed monthly
On the roadmap — not included yet
Full platform, including the API
Billed monthly
On the roadmap — not included yet
Limits and terms built around you
Priced around your volume and integrations.
On the roadmap — not included yet
Prices come straight from the platform; taxes, where applicable, are added at checkout. Full comparison →
Dibi Tech Private Limited, of Janakpur, Dhanusha, Madhesh Province, Nepal, is on Meta's Tech Provider programme, with Meta business verification approved on 17 August 2025 under business portfolio ID 1993352911202098. Those are the details a buyer should ask any WhatsApp Business API provider for — if a provider will not give you theirs, that is your answer.
The name that appears on your invoice.
Meta's own programme name for a company authorised to build on and provide access to the WhatsApp Business Platform.
Ask any provider for theirs and match it to the name that invoices you.
Meta Business Verification, plus App Review approval.
The Tech Provider app your WhatsApp Business Account connects through.
Nepal time, support in Nepali and English, invoiced in Nepali rupees.
Meta charges NPR 7.00 per marketing message, NPR 0.60 per utility message and NPR 3.10 per authentication message delivered to a Nepali number. A conversation your customer starts is free until 1 October 2026. On a directly-billed account those are Meta's own charges, invoiced by Meta to you — we take no markup on your traffic, so there is nothing here to negotiate down.
| Message type | Until 30 Sep 2026 | From 1 Oct 2026 (current) |
|---|---|---|
|
Marketing
Promotions, offers and re-engagement. |
NPR 7.00 | NPR 7.00 |
|
Utility
Order, delivery, payment and account updates. |
NPR 0.60 | NPR 0.60 |
|
Authentication
One-time passcodes to a Nepali number. |
NPR 3.10 | NPR 3.10 |
|
Authentication — international
Ask us for the current figure for your market before you launch. |
Set by Meta per market | Set by Meta per market |
|
Service (customer-initiated)
From 1 October 2026 the first 1,000 service messages per phone number per calendar month are free; beyond that they are priced as a utility message. The allowance is per number, so three numbers get three allowances. |
Free | NPR 0.60 |
Meta publishes its own per-message rates for every market at developers.facebook.com/docs/whatsapp/pricing. Check ours against it — a provider quoting you a rate that does not appear there is quoting you their own price, not Meta's.
Your WhatsApp Business Account carries your own payment method, so the charges above go from Meta straight to you. We earn nothing on your traffic, and no credit line of ours is attached to your account for anyone to revoke. You pay Meta's rate plus our monthly platform fee. Every new account works this way unless you ask otherwise.
If you would rather not deal with Meta billing at all, we carry it and you top up a prepaid wallet with us. Be clear about what that costs: on the Premium tier our utility rate of NPR 2.00 is more than three times Meta's NPR 0.60, and marketing at NPR 10.00 is about 1.4 times Meta's NPR 7.00. If your business can attach its own card to Meta, direct billing is cheaper and we recommend it. The wallet exists for businesses that cannot, not because it is the better deal. Shown on the Premium tier, our lowest per-message rate:
We are on Meta's Tech Provider programme, not the Solution Partner programme, which means we hold no Meta credit line. That cuts both ways, and it is fair to know both. In your favour: nothing of ours is attached to your account, so there is no credit line for anyone to revoke and no markup on your traffic. Against: there is no third billing option. Either your business attaches its own payment method to Meta and pays Meta's rates, or you use our prepaid wallet at our rates.
To check whether a WhatsApp Business API provider is genuine, ask for their registered legal name and Meta business portfolio ID, confirm your own business owns the WhatsApp Business Account afterwards, and confirm they onboarded you through Meta's Embedded Signup rather than asking for your Facebook password. This works on us and on every other provider you are considering, and none of it requires taking anybody's word for anything.
Ask for the registered legal name and the Meta business portfolio ID. Ours are Dibi Tech Private Limited and 1993352911202098. The legal name on the portfolio must match the company that invoices you. A provider invoicing under one name and operating on somebody else's portfolio is reselling access.
After onboarding, open WhatsApp Manager and look at who owns the WABA. It should be your own business portfolio, with the provider holding access — not the other way round. This is the single check that decides whether you can ever leave.
A Tech Provider uses Meta's Embedded Signup: you log in to Facebook yourself, in a Meta window, and grant access. If anyone asks for your Facebook password, or onboards you through a form instead, they are not connecting you to Meta directly.
In WhatsApp Manager, look at the payment method on the WABA. If it is yours, you are paying Meta's published rates. If it is the provider's, every message you send is priced by them.
Meta publishes a partner directory, but it lists one specific programme and is not a complete list of every company authorised to provide the WhatsApp Business API. A provider absent from it is not disqualified, which is exactly why the four checks above matter more than the directory does.
Meta's partner directory is at facebook.com/business/partner-directory, and Meta documents its Embedded Signup onboarding at developers.facebook.com/docs/whatsapp/embedded-signup.
A rate per message is hard to budget from, so here is the same arithmetic done four ways. Each total is Meta's per-message charge plus the Basic plan at NPR 999.00 a month. Nothing here is a markup of ours — on a directly-billed account the message half goes straight to Meta.
| Business | Messages to Meta | Basic plan | Monthly total |
|---|---|---|---|
|
An online shop sending order updates
3,000 utility messages a month — order confirmed, packed, out for delivery. 3,000 × NPR 0.60 (utility) |
NPR 1,800.00 | NPR 999.00 | NPR 2,799.00 |
|
A school sending login codes
2,000 authentication messages a month — one-time passcodes to parents and staff. 2,000 × NPR 3.10 (authentication) |
NPR 6,200.00 | NPR 999.00 | NPR 7,199.00 |
|
A clinic sending appointment reminders
1,000 utility messages a month — a reminder the day before each appointment. 1,000 × NPR 0.60 (utility) |
NPR 600.00 | NPR 999.00 | NPR 1,599.00 |
|
A retailer running a monthly campaign
5,000 marketing messages a month — one promotional send to an opted-in list. 5,000 × NPR 7.00 (marketing) |
NPR 35,000.00 | NPR 999.00 | NPR 35,999.00 |
Volumes are illustrative. Your own bill depends on how many messages you actually send and which category Meta assigns each template to — Meta, not us, decides the category, and that decision sets the price.
A rate table on its own makes WhatsApp look more expensive than it is, because a real conversation contains messages Meta does not charge for.
When a customer messages you first, a 24-hour window opens and your replies inside it are service messages. Until 30 September 2026 those are free; from 1 October 2026 the first 1,000 service messages per phone number per calendar month are free and the rest are priced at NPR 0.60. The allowance is per number, so three numbers get three allowances.
If a service window is already open with that customer, sending a utility template inside it does not add a utility charge. This is the exemption most cost estimates miss.
Meta gives every new WhatsApp Business Account a test number with a small allowance of free messages, which is enough to build and check your templates before you connect a real number.
Most businesses in Nepal should start on the free WhatsApp Business app and move to the API only when they hit its limits. If you are answering chats by hand and not sending at volume, the app is genuinely the right answer and we will tell you so.
| WhatsApp Business app | WhatsApp Business API | |
|---|---|---|
| Cost | Free | Per message to Meta, plus a platform fee |
| Who it suits | A shop answering chats by hand | A business sending at volume or automating |
| Sending to a list | Broadcast lists, capped and manual | Campaigns to opted-in contacts, no manual cap |
| Automation | Away messages and quick replies only | Full automation through the API |
| Team access | Limited linked devices | Many agents on one number |
| Connecting other systems | No | Yes — your website, CRM or ERP |
| Green tick eligibility | No | Yes, subject to Meta review |
To get approved you need a registered business with documents proving its legal name and address, a business email on your own domain, a Meta business portfolio with a Facebook Page, a phone number not already on WhatsApp, and a payment method attached to the account before you launch. Meta accepts a range of documents and makes the decision itself, so treat this as what to have ready rather than a fixed list. The one rule that does not bend is that the legal name has to match across all of them.
We can connect your number the same day you have these ready. What nobody can promise is Meta's side: business verification and template review run on Meta's queue, not ours, and a rejected display name restarts it. Any provider quoting you a guaranteed verification date is quoting something they do not control.
Your Office of the Company Registrar certificate, or the equivalent registration for a firm. The legal name on it must match the name you give Meta.
A PAN or VAT certificate, a recent bank statement, or a utility bill. Meta wants the business name and address on the same document.
Meta verifies control of the domain. A free mailbox will usually not pass.
The WhatsApp Business Account is created under your own Meta business portfolio, which needs a Page. The portfolio stays yours.
It must not currently be active in the WhatsApp Business app or WhatsApp Messenger. A landline works if it can receive a call. Migrating an existing app number is possible, but it deletes the chat history on that phone.
It has to relate to the registered business. A slogan, a trading nickname or a generic word like "Support" gets refused, and each refusal restarts a review that takes days.
Meta bills whoever owns the WhatsApp Business Account. On a directly-billed account that is you, and until a payment method is attached Meta refuses every send with error 131042. This is the most common launch-day surprise, and it is worth settling in advance rather than discovering it with a campaign scheduled.
The questions buyers in Nepal actually ask us, answered with the figures rather than around them.
Several companies in Nepal offer the WhatsApp Business API, and Dibi Tech Private Limited is one of them, holding Meta Tech Provider status with business verification approved on 17 August 2025 under business portfolio 1993352911202098. Other providers operating in Nepal include Sparrow SMS, FBIP, AakashTel and Tele Digital. Meta does not publish a Nepal-only list, so ask each provider for their legal name and portfolio ID rather than relying on one.
There are two separate costs. Meta charges per message: NPR 7.00 marketing, NPR 0.60 utility and NPR 3.10 authentication to a Nepali number, billed by Meta straight to you. On top of that we charge a monthly platform fee, starting at NPR 999.00 on the Basic plan, with a Forever Free tier to start on. We take no markup on your message traffic.
Yes. Dibi Tech Private Limited is an official Meta Tech Provider, which is Meta's own programme name for a company authorised to build on and provide access to the WhatsApp Business Platform. Meta business verification was approved on 17 August 2025 under business portfolio 1993352911202098, in that exact registered legal name, and the app has passed Meta App Review.
Ask for the registered legal name and the Meta business portfolio ID, and confirm the name on the portfolio matches the company that invoices you. Then, after onboarding, open WhatsApp Manager and confirm your own business owns the WhatsApp Business Account. Finally, confirm the provider used Meta's Embedded Signup rather than asking for your Facebook password. A provider who cannot answer all three is reselling somebody else's access.
Yours. Onboarding runs through Meta's Embedded Signup and the WhatsApp Business Account it creates is owned by your own Meta business portfolio, not ours. That means you can change providers later without losing your number, your templates or your quality rating. It is the single most important thing to check, because a provider who keeps ownership can cut you off.
Start on the Forever Free plan and bill Meta directly. You then pay no platform fee at all, and Meta charges you its own published rates with no markup from us — NPR 0.60 for a utility message, for example. The paid plans start at NPR 999.00 a month on Basic and buy higher limits and more features, not cheaper messages.
Until 30 September 2026, yes — a conversation your customer starts costs nothing. From 1 October 2026 Meta prices service messages at NPR 0.60, with the first 1,000 service messages per phone number per calendar month free. The allowance is per number, so a business running three numbers gets three allowances. In practice a business answering fewer than about a thousand of these a month on one number still pays nothing for them.
Meta moves service (customer-initiated) messages from free to NPR 0.60, with the first 1,000 per phone number per calendar month free. Marketing at NPR 7.00, utility at NPR 0.60 and authentication at NPR 3.10 are unchanged. Nothing about the change requires action from you, and a message is priced under the rules in force when it was sent.
Yes. Meta verifies a business, not an individual, so you need a company or firm registered in Nepal with documents matching the name you trade under. You also need a phone number not currently active on the WhatsApp Business app or WhatsApp Messenger, and a display name that relates to your business — Meta rejects generic names.
Connecting your number through Meta's Embedded Signup can be done the same day once your documents are ready. What we cannot promise is Meta's side: business verification and message template review run on Meta's timetable, not ours, and are the part that actually takes the time. Any provider quoting you a guaranteed verification date is quoting something they do not control.
You can migrate it, but you cannot use both. A number lives on the WhatsApp Business app or on the API, never on both at once, and migrating it deletes the chat history held on the phone. That is worth deciding before you start rather than halfway through. Most businesses connect a separate number to the API and leave their existing handset number exactly as it is.
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